Assistant Director of Financial Aid


About Harrisburg University:

At Harrisburg University, students find a cutting-edge education focused on high-demand fields. HU educates career-minded individuals in the science, technology, engineering and math (STEM) fields. We give our students the tools to succeed and shape communities. In turn, the STEM-educated workforce we produce helps stimulate the economy.


Harrisburg University of Science and Technology is an independent educational institution offering innovative academic and research programs in science and technology in response to local and global needs. HU fosters a diverse community of learners, provides access and support to students looking to pursue a career in science and technology and supports business creation and economic development.


Position Summary:

This Assistant Director of Financial Aid is responsible for administering federal, state, and institutional programs to fulfill federal and state requirements.  This Assistant Director provides personal counseling, information and guidance to students and parents concerning financial assistance programs, as well as processes updates and changes according to student and program needs for administering financial aid awards and disbursements.

This person will work along with the current Director of Financial Aid to make corrections to data to comply with federal regulations as well as processes financial aid transactions.


The Assistant Director of Financial Aid will have a strong customer service focus, working collaboratively with the Director of Financial Aid and the undergraduate Admissions team, to administer all aspects of the financial aid process, which includes but not limited to the development, administration and interpretation of financial aid policies and procedures in accordance with established federal, state and institutional guidelines.

He/She will work independently and is expected to exercise discretion and independent judgment in carrying out the responsibilities, including but not limited to, developing financial aid strategies for all university funds. The Assistant Director is also responsible for administering federal, state, and institutional programs to fulfill federal and state requirements, as well as provides personal counseling, information and guidance to students and parents concerning financial assistance programs.

Additional responsibilities will include:

  • Processing updates and changes according to student and program needs for administering financial aid awards and disbursements
  • Assists in establishing yearly operational goals
  • Provides leadership and direction for the policies, procedures and operations involved with the awarding and delivery of financial aid and scholarship programs
  • Assumes responsibilities of the Financial Aid office in the absence of the Director.
  • Serves as the first-line of appeal to students and families and has primary responsibility to respond to students’ and parents’ requests for clarification of the aid process; assists with planning and implementing short and long-range goals for the office
  • Works closely with the Director to ensure funding levels are available for awarding within a specified period; reviews and analyzes quarterly reports
  • Ensures compliance on all Federal, State, and Institutional programs including, but not limited to, the Pell Grant program, SEOG, Cal Grant, Direct Lending, Federal Work Study, and various other grant and scholarship programs; and maintains eligibility of Title IV and other funding.
  • This Assistant Director represents the University on a professional level to campus-wide committees and professional organizations; serves as the institutional representative to groups, organizations, associations and governmental agencies outside the University
  • Provides meaningful annual statistical information related to customer service, verification requirements, file processing, and individual programs and how that can be translated to improved service to students.
  • Serves as the primary contact to other offices to represent or designate others to serve on assigned committees needing financial aid representation
  • Assists the Director of Financial Aid in the development of effective aid packaging strategies to make the most efficient use of institutional aid sources
  • Assists in the process of awarding and confirming financial aid
  • Develops written procedures, maintains yearly calendar for office functions and office calendar including but not limited to awarding cycle, registration, billing, etc.
  • Conducts financial aid presentations, both on and off campus, as needed
  • Attends conferences, trainings and workshops and disseminates the information to the appropriate individuals
  • This position may require some evening and weekend travel.
  • Performs additional related duties as assigned.


Bachelor’s degree and a minimum of two year’s experience as a financial aid professional are required. We are seeking candidates who possess communication and interpersonal skills sufficient to work effectively with an increasingly diverse array of students and colleagues and who have demonstrated a commitment to creating, fostering and sustaining an inclusive environment in and out of the classroom.

Preferred Qualifications:

Bachelor’s degree in a related field and two (2) years of related experience required. Work experience may substitute for education requirement.  The ideal candidate should have strong customer service and interpersonal skills. Must be able to multitask and pay attention to detail in a fast-paced environment.

Thorough knowledge of the principles and practices of Federal/State Student Aid programs and the ability to apply knowledge to situations where precedents do not exist or are ambiguous. The ability to create solutions to student problems that integrate the full range of University resources. Must be sensitive to the needs of individuals while maintaining the legal and fiscal integrity of federal, state and institutional aid programs.

The ability to analyze complex situations and determine appropriate courses of action while engaged with students in personal interactions of a sensitive nature. The ability to work and communicate effectively with a diverse population of students, faculty, staff and the community and the ability to function as a member of the financial aid team.

Excellent written and oral communication skills. Effective presentation skills. Good organizational and analytical skills and attention to detail. Ability to manage multiple projects concurrently. Strategic planning skills. Familiarity with modern office technology (MS Word, MS Excel, PowerPoint) is essential as well as working knowledge of the electronic processes used in Financial Aid.


Candidates interested in pursuing this opportunity, should forward a cover letter and resume to the attention of:

Erin Hill, Executive Recruiter

Harrisburg University of Science & Technology

326 Market Street

Harrisburg, PA 17101



Harrisburg University: At a Glance:

  • Only science and technology-focused comprehensive university between Philadelphia and Pittsburgh
  • Private, non-sectarian, nonprofit, urban, teaching university
  • Located in the city of Harrisburg
  • Incorporated in the Commonwealth of Pennsylvania: December 12, 2001
  • Chartered by Pennsylvania Department of Education: January 20, 2005
  • Inaugural class arrived August 29, 2005
  • Accredited by the Middle States Commission on Higher Education, June 22, 2009
  • 200 full- and part-time employees
  • Signature 16-story, $73 million, state-of-the-art Academic Center

Student Population:

  • The University’s total student enrollment for undergraduate and graduate degree seeking students: 5,000 as of October 1, 2017.
  • Undergraduate Student Body: 49% female, 53% minority
  • 98% of our students demonstrate financial need
  • Ranked in top 20 of US News & World Report’s ethnic diversity category for Best National Liberal Arts Colleges
  • HU places 92% of its graduates in family-sustaining careers in their fields of study within six months of graduation.
  • HU undergraduate student average debt upon graduating is $7,000 less than the national average student education debt.


  • Full-time faculty with Ph.D. or Terminal Degree: 100%
  • Bachelor of Science (B.S.) degrees awarded in Analytics, Biotechnology and Biosciences, Computer and Information Sciences, Interactive Media, Management & eBusiness, Geospatial Technologies, and Integrative Sciences
  • Master of Science Degrees awarded in Analytics, Information Systems Engineering & Management, Learning Technologies, Computer Information Sciences, Project Management & Healthcare Informatics.
  • PhD awarded in Data Analytics – first student cohort began in Fall 2017.
  • Trimester system

Institutional Leadership:

A 30-member, independent, self-perpetuating Board of Trustees led by an Executive Committee governs Harrisburg University. The Board of Trustees delegates authority for day-to-day operations to senior management.

Notes of Distinction:

  • First private nonprofit science and technology-focused institution chartered in the Commonwealth since Carnegie Mellon University
  • Educational framework is competency-based, applied and experiential
  • Offers Central Pennsylvania’s only master’s degrees in IT Project Management, or Learning Technologies
  • The University is a Project Management Institute® registered education provider
  • Home to the Center for Advanced Entertainment and Learning Technologies, The Consumer Insights Research Lab, The Government Technology Institute, The Geospatial Technology Center and The Food Science and Technology Center.
  • Co-PI on NSF-funded ADVANCE grant focused on the recruitment, retention, and development of women academics in science, technology, engineering and mathematics (STEM) disciplines

Institutional Affiliations & Partnerships:

  • American Council on Education (ACE)
  • Association of Independent Colleges and Universities of Pennsylvania (AICUP)
  • Coalition of Urban and Metropolitan Universities (CUMU)
  • National Science Foundation (NSF)
  • Technology Council of Central Pennsylvania (TCCP)
  • Consortium agreements with Penn State and St. Francis University
  • Articulation agreements with Harrisburg Area Community College, Community College of Baltimore County & Lehigh Carbon Community College

About Harrisburg:

Located in a dynamic downtown setting, Harrisburg University connects people to a diverse and exciting community. In 2010, Money Magazine ranked Harrisburg as one of the nation’s top “Up and Coming Cities.” In 2009, the Harrisburg area was rated 12th in the “Best Places to Live” by Kiplinger’s Personal Finance. Forbes Magazine ranked Harrisburg as 5th among America’s most livable cities in 2010. The area was named #2 among America’s best places to raise a family. More than 600,000 residents call the Harrisburg region home, making it the 52nd largest statistical metropolitan area in the nation.

Harrisburg is also home to the Capitol of the Commonwealth of PA. Located in the heart of a thriving, bustling downtown, HU is connected to Strawberry Square, a downtown shopping, dining and office complex that serves as the student center. The Whitaker Center for Science and the Arts, which also neighbors HU, hosts an array of theatrical and concert events, in addition to displaying a rotation of mesmerizing exhibits throughout the year. Nearby Restaurant Row, and City Island, also provide countless dining, shopping, sporting and other entertainment options. We have teamed with a local developer to renovate nearby building that now serve as dormitory space. The scenic nature areas along the nearby Susquehanna River offer a relaxing escape from classes. Concerts, art festivals and shows also take place along the city’s river walk. Museums, fitness clubs, theatres and minor league baseball games are but a few of the entertainment options the HU community can take advantage of on any given day.