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Susanna Jackson
Corporate Faculty
M.Sc., Geography

M.Sc., Geography, Indiana University of Pennsylvania (IUP), May 2003
B.A., English Writing, University of Pittsburgh, May 1995

PMP Certified

Ms. Jackson is an experienced IT Project Manager and GIS professional. Her knowledge of project management methodology, business analysis, process improvement, and enterprise data management is strengthened by an extensive foundation in GIS and information technology.

Ms. Jackson has successfully managed technology projects and portfolios across multiple domains; higher education, state and municipal, federal defense, homeland security, transportation, environmental and geospatial. Ms. Jackson performs across management and technical tiers on a regular basis. Ms. Jackson holds an active PMP certification (since 2009) and a Master's of Science in GIS. She has significant experience with leading application development projects through 508 compliance, NIST 800-53 Recommended Security Controls for Federal Information Systems, Certification and Accreditation, and the DHS 4300 v7 IT Sensitive Systems Policy and Handbook. Ms. Jackson has created and delivered web application and GIS training programs and curricula for industry, private and higher education audiences.

Ms. Jackson has held Top Secret Clearance for 5 years, supervised direct reports (technical and management staff) and lead IT application project teams of over 20 people. She has proven success in meeting the technical, instructional and management needs for a variety of application and integration projects.

Ms. Jackson is an advocate and adopter of leading best practices. Ms. Jackson is a practitioner of PMBOK and IIBA Business Analyst methodology, BPMN notation, OMG UML specification, ITIL, and TOGAF Architecture framework. She is also invested in STEM education initiatives, appropriate technologies for sustainable communities, and the connection of technology education and career development.